Please read these terms and conditions carefully.
These are the terms that will govern any contract between you and us for the sale of the products displayed on this web site. We may amend these terms from time to time by placing appropriate notification on this page.
Scientific Collectables does not store your debit or credit card details, these are only seen by Paypal, our card payment processor. Your credit card details are transmitted directly to Paypals' secure server which uses the latest encryption methods to process card transactions from the shopping cart, having the same high standard as Internet banking. Payment details are captured within Paypals' Services secure infrastructure and therefore you have 100% security and confidence.
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Please be aware that all card details are subject to a number of Paypal verification processes. This protects both you and us, reducing the opportunity for fraudulent transactions. We do not see any personal data from these checks, although we are made aware if there are any anomalies, and will contact you to clarify anything which seems unusual.
If you wish to pay by cheque, or bank transfer please send an email to request details.
We reserve the right to refuse an order if there are any payment verification problems and any payments which has been collected will be refunded in this case.
Please note if paying by credit or debit card, we reserve the right to ship to the billing address, but can ship to an alternative address at our discretion.
Scientific Collectables is not registered for V.A.T, therefore none is included or charged.
Most orders are normally shipped within 2 working days of your cleared payment. UK orders are shipped by either Royal Mail Special delivery or 1st class recorded, and transit times range from 1 to 5 working days. Overseas shipments are by Royal Mail International Tracked airmail or special Couriers, and can take between 5 to 12 working days subject to destination. Notification of despatch will be emailed to you shortly after the order has been shipped.
All goods are sent insured for loss in transit, but we do pack our parcels very well and have very rarely had to make any claims for any losses or transit damage. In the unlikely event of receiving a damaged product, please retain all packaging until any claim has been concluded, and where possible take photos of the parcel to illustrate any obvious container damage.
Please note that the above transit times are guidelines, and subject to the performance of the relevant mail services which are outside of our control, and as such Scientific Collectables cannot accept any liability for consequential loss of any late or damaged shipments, however caused.
International customers please be aware that import duties, taxes & charges are NOT included in the item price or shipping charges. Such charges where levied are the buyer's responsibility, so please check with your country's customs office to determine what additional costs if any may be due, before making your purchase.
In the unlikely event that two people purchase the same product before the stock control system has reflected the sold status of that item, then it will be sold to the earliest purchaser as determined by the transaction time, and all monies refunded to the second purchaser.
Your satisfaction is of paramount importance, if you are unhappy with any aspect of your purchase, please contact Scientific Collectables within 14 days of receipt and you may return the item for a full refund less delivery costs, providing the item is received in 'as sent' condition and where possible, all product packaging should be returned with the item.
However, please do not send goods back before contacting us first, and ensure that you use a signed for mailing service to return the item. Any items returned after the 14 day period will incur a handling charge of 20%.
Please note: For items with customisation options, including any product configurations or text inscriptions such as engravings, the product cannot be returned unless damaged or defective on arrival.
Any items returned damaged or interfered with, will not be eligible for a refund.
Use of Goods Purchased
Items sold by Scientific Collectables are mainly antique or vintage, and intended for collecting purposes. Any illness or injury sustained through handling and use or abuse of goods supplied, are entirely the purchasers responsibility and at their sole risk.
Scientific Collectables operates on a mail order basis, and is unable to cater for personal callers under any circumstances. Please note this well to avoid disappointment.
Our website does not require any form of login or membership to make a purchase, but does require personal information at the checkout process for delivery purposes only.
Scientific Collectables does not disclose buyers information to third parties except for the purpose of order fulfillment.
Scientific Collectables does not store or come into contact with your card details. We use PCI compliant third party payment providers for this purpose.
Customer details are only kept as a record of sale for as long as UK law requires, and then removed. A customer may request their information at any point while it is in our possession and can be delivered digitally upon confirmation of their identity for security purposes.
Scientific Collectables uses a third party analytics company to track website traffic to enhance the site and service, but this does not register any personal identifiable information for targeting individuals and is GDPR compliant.
THIRD PARTY advertising
We may on occasions also use other third party advertising companies to serve ads when you visit our website. These companies may use information (NOT including your name, address, email address or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you. If you would like more information about this practice and would like to know your options in relation to not having this information used by these companies Click Here
(no part of this website to be reproduced without permission)